social resources guide

PRIMARY HEALTHCARE

Caroline St. Clinic

Location: 1934 Caroline St. Houston TX 77002

Contact: 713-286-6000

Hours: M-Th: 8 am - 5 pm, F: 8 am - 12 pm

Cathedral Clinic

Location: 1212 Praire St. Houston TX 77002

Contact: 713-220-9730

Hours: M-Th: 8 am - 5 pm, F: 8 am - 12 pm

Walk ins (no appointment) accommodated when possible, but not always possible.

Best option: Call ahead or visit in person to schedule an appointment

PODIATRY (FOOT CARE)

Location: 1212 Praire St. Houston TX 77002

Contact: 713-220-9730

Hours: Every Wednesday from 10:00am - 12:00pm. Call or visit ahead of time to schedule an appointment.

HIV CARE

Thomas St. Clinic

Location: 2015 Thomas St. Houston, TX 77009

Contact: 713-873-400

M - F: 7:30 am - 4:30pm

Evening Clinic: Thursday, 4:00 -7:30 p.m.

Third Wednesday of the month, 7:30 a.m.-Noon

Caroline St. Clinic: Dental Clinic

Location: 1934 Caroline St. Houston TX 77002

Phone: 713-286-6140

Hours: M - Th: 8am - 5 pm, F: 8am - 12pm

IMPORTANT INFORMATION

Dental services require a screening before being offered an appointment

Screening can be done at either Caroline St. Clinic or Cathedral Clinic (see Healthcare tab above). Screening includes: negative TB test, stable blood pressure, stable blood sugar. Once you pass the screening, you will receive a letter and the staff will help make your appointment. Appointment will be at Caroline St. Dental Clinic 3rd floor.

Dental services only available if you DO NOT have a gold card. If you DO have a Harris Health Gold Card, then you must seek care within the Harris Health system instead.

The Respite, Rehabilitation, and Re-Entry Center

Description: The center provides proper housing and houses services and programs to address the psychological, emotional, occupational, interpersonal, health and other effects of the homeless population.

Hospital to Home: 24 beds available to provide rehabilitation services to people who are homeless and have a serious mental illness. These individuals will receive comprehensive rehabilitation services intended to help them successfully transition to more permanent housing options. Estimated stays of 90-180 days.

Mental Health Apartment Unit: 26 units on-site with a diversion, rehabilitation, and re-entry rent for people with serious mental illness.

Address: 6160 S Loop E Fwy, Houston, TX 77087

Phone #: 713-970-7000

The Harris Center Hotline (Mobile Crisis Outreach Team)

Phone #: 713-970-7000

Call for mental health emergencies. Press #1 for Crisis Line

LGBT Switchboard 24-Hour Helpline

Description: Free 24-hour crisis help line for all ages and Texas residents regardless of sexual orientation

Address: 401 Branard Street Houston, Texas 77006

Hours: Crises calls accepted 24 hrs/day, general information and resources:Monday-Friday 8am-7pm

Ages/Area Served: All ages, Texas residents only

Help Line #: 713-529-3211, Office #: 713-529-3211

Website: https://www.montrosecenter.org/services/avp/switchboard/

Local Bus Routes: 25 (Richmond), 56 (Montrose-Airline), Wheeler Station

Services Offered: 24hr crisis help line for lesbian, gay, bisexual, transgender, questioning, intersex, or allied (LGBTQIA) persons, identity-affirming support, help dealing with addiction, depression, domestic violence, sexual assault, suicide, information about HIV and STDs

Mental Health Association - Referral Line

Phone #: (713) 522-5161

The Montrose Center (LGBT)

Description: Eligibility meeting required for mental health services, but drop-ins are allowed. They require proof of income, proof of residency, and picture ID for all grant subsidized services. Proof of HIV status is required to grant subsidized HIV counseling.

Address: 401 Branard St, Houston, Texas 77006 (2nd floor)

Phone #: (713) 529-0037

Hours: Mon-Fri, 8am to 8pm

AssistHers

Description: AssistHers is a program of the Montrose Center which strives to empower LGBTQ+ women and non-binary individuals living with chronic illness or disability

Address: 401 Branard St, Houston, TX 77006

Hours: Monday – Thursday: 8am-6:15pm, Friday: 8am-5pm

Ages/Area Served: Adults ages 18+, Greater Houston

Phone #: 713-521-4628

Website: https://www.montrosecenter.org/assisthers/

Local Bus Routes: 700 (METRO rail), 25, 56

Services Offered: Monthly grocery store gift cards for eligible clients, food assistance from the Montrose Center Food Pantry, transportation to/from medical appointments, case management services, education about health topics pertinent to the LGBTQ+ community (e.g. vaccinations, oral health, mental health)

Bering Open Gate

Description: Bering Open Gate is a non-religious outreach of Bering Memorial United Methodist Church, and focuses on providing assistance to LGBTQ+ young adults who are homeless or living in unstable housing.

Address: 1440 Harold St. Houston, TX 77006 (Within the Fellowship Hall of Bering Memorial UMC, street entrance on Mulberry Street)

Hours: Sunday 12:30pm-3pm

Ages/Area Served: Ages 18-30, Houston

Phone #: 713-526-1017

Website: https://beringopengate.org/

Local Bus Routes: 56, 82

Services Offered: Family style-dinner every week, backpack filled with socks, blankets, underwear (one every three months), infant packs (diapers, wipes, formula, etc.), hygiene packs, clothing, life skills and empowerment services, on-site testing for sexually transmitted diseases (STDs) and HIV

Covenant House Texas

Description: Covenant House Texas offers a safe space for youth ages 18-24 and young parents who are experiencing homelessness, abuse, or abandonment

Address: 1111 Lovett Boulevard, Houston, TX 77006

Hours: Monday-Sunday, 24hrs, Intake hours 3pm-10pm

Ages/Area Served: 18-24 (including pregnant individuals and teen parents with children)

Phone #: 713-523-2231 (after 3pm call 713-630-5601)

Website: https://www.covenanthousetx.org/services/resources/

Local Bus Routes: 56, 82

Services Offered: Meals, hygiene kits, blankets, clothing, case management, transportation assistance, mental health care, employment assistance, on-site medical care (at Richard Stasney Medical Clinic), health education, health screenings, substance-use assessment, Rapid Rehousing program, lockers, parenting programs for young adults and their children (up to 5 years of age), anonymous and confidential testing for HIV and STDs

Tony’s Place Houston

Description: Tony’s Place is a nonprofit organization that offers free services to LGBTQ+ youth who are living in unstable housing or experiencing homelessness

Address: Montrose area, 1429 Hawthorne

Hours: 12pm-5pm on Saturdays (reach out via email or phone to schedule a time with volunteer team)

Ages/Area Served: Ages 18-25, Houston

Phone #: 713-678-0733

Website: https://tonysplace.org/get-help

Local Bus Routes: N/A

Services Offered: free meals, hygiene kits, COVID safety kits, housing assistance, employment referrals, mental and physical wellness, safe sex kits (complete member intake form before accessing free services)

LGBT Switchboard 24-Hour Helpline

Description: Free 24-hour crisis help line for all ages and Texas residents regardless of sexual orientation

Address: 401 Branard Street Houston, Texas 77006

Hours: Crises calls accepted 24 hrs/day, general information and resources:Monday-Friday 8am-7pm

Ages/Area Served: All ages, Texas residents only

Help Line #: 713-529-3211, Office #: 713-529-3211

Website: https://www.montrosecenter.org/services/avp/switchboard/

Local Bus Routes: 25 (Richmond), 56 (Montrose-Airline), Wheeler Station

Services Offered: 24hr crisis help line for lesbian, gay, bisexual, transgender, questioning, intersex, or allied (LGBTQIA) persons, identity-affirming support, help dealing with addiction, depression, domestic violence, sexual assault, suicide, information about HIV and STDs

Star of Hope - Men’s Development Center

Description: The Men’s Development Center provides emergency and residential programs for men experiencing homelessness in Houston. Chapel services are offered 3 times a day along with meals, showers, and clean clothing.

Address: 1811 Ruiz, Houston TX 77002

Hours: Monday-Friday, 8:00AM - 3:00PM

Phone #: (713) 227-8900

Website: sohmission.org

METRO Bus: 6, 30, 48

Fill out the intake request form at:

http://give.sohmission.org/site/Survey?ACTION_REQUIRED=URI_ACTION_USER_REQUESTS&SURVEY_ID=1580&_ga=2.145790002.723293627.1660097980-54974664.1660097980

Housing for Women and Families

Star of Hope Cornerstone Community

Description: Houses up to 150 familes and 180 single women, case management, safe housing, social services, therapy, work force development and education, Teen Program for college readiness, referrals for and assistance finding permanent housing.

Address: 2575 Reed Road, Houston, TX 77051

Hours: Monday-Friday 8:00am-3:00pm

Phone #: (713) 748-0700

Website: sohmission.org

METRO Bus: 11, 87

Fill out the Intake Form at http://give.sohmission.org/site/Survey?ACTION_REQUIRED=URI_ACTION_USER_REQUESTS&SURVEY_ID=1581&_ga=2.140988852.723293627.1660097980-54974664.1660097980

Housing for Youth

Covenant House Texas

Description: Covenant House Texas offers a safe space for youth ages 18-24 and young parents who are experiencing homelessness, abuse, or abandonment

Address: 1111 Lovett Boulevard, Houston, TX 77006

Hours: Monday-Sunday, 24hrs, Intake hours 3pm-10pm

Ages/Area Served: 18-24 (including pregnant individuals and teen parents with children)

Phone #: 713-523-2231 (after 3pm call 713-630-5601)

Website: https://www.covenanthousetx.org/services/resources/

Local Bus Routes: 56, 82

Services Offered: Meals, hygiene kits, blankets, clothing, case management, transportation assistance, mental health care, employment assistance, on-site medical care (at Richard Stasney Medical Clinic), health education, health screenings, substance-use assessment, Rapid Rehousing program, lockers, parenting programs for young adults and their children (up to 5 years of age), anonymous and confidential testing for HIV and STDs

The Way Home - Income now

An initiative of The Way Home CoC that connects all people in our homeless system who want to be employed or who are under employed receiving homeless services to Workforce Solutions, the public workforce system in the Greater Houston Area through an Income Now Referral. Workforce Solutions Career Offices provide direct, individualized services that help individuals currently experiencing homelessness or are in our homeless programs prepare for, secure, and maintain mainstream competitive employment.

Please direct any questions regarding this program to the Coalition's Income team at cfthincome@homelesshouston.org

Locations include the following: - Workforce Solutions Westheimer (8373 Westheimer) - Workforce Solutions Northline (4424 North Fwy, Suite A) - Workforce Solutions East End (5104 Harrisburg) - Covenant House Texas (1111 Lovett Blvd) - Star of Hope Women & Families (2575 Reed Road) - Star of Hope Men's Development Center (1811 Ruiz St)

SOAR

Supplemental Security Income (SSI) and Social Security Disability Insurance (SSDI) Outreach, Access and Recovery (SOAR) provides increased access to the disability benefit programs administered by the Social Security Administration, for eligible adults who are experiencing or at risk of homelessness and have a disability that prevents them from working

Please direct any questions regarding this program to the Coalition's Income team at cfthincome@homelesshouston.org

Texas Workforce Commission Partnership Program

National veterans outreach program

Employment placement, Resume writing, job application assistance and case management services. Assistance is available for veterans and non-veterans facing homelessness.

2600 south loop west, suite 610

Houston, TX 77054

713-666-4796

Need an ID and Social Security Card.

MEDVAMC (The VA)

Health Care for Homeless Veterans (HCHV) Community

Resource and Referral Center, Room 1C-262, near OST entrance

Contact: Robert Birdow, LCSW Homeless Program Manager

Phone: 713-794-7533 Email: Robertjr.birdow@va.gov

Description: HCHV is a group of programs focused on meeting the needs of homeless or “at-risk” of homelessness Veterans and their families

Services include:

• Street outreach to Veterans in the community

• Assessment of eligibility and level of need

• Help getting permanent housing

• Intensive case management

• Group & Individual counseling

• Alcohol & drug counseling

• Vocational counseling

• Help getting household items and other furnishings

• Continued support after rental assistance ends

Texas Workforce Commission Partnership Program

National veterans outreach program

Assistance is available for veterans and non-veterans facing homelessness.

2600 south loop west, suite 610

Houston, TX 77054

713-666-4796

Need an ID and Social Security Card.

Beacon Day Center

1212 Prairie St, Houston, TX 77002

(713) 220-9737

Thurs-Mon, 7am to 2pm

Breakfast and hot lunches served Thursday - Monday. Enter through the Day Center entrance on Caroline Street. Intake: 7 a.m. to 12 p.m.. Serving 150 people per day and provides laundry, shower services and rest rooms all day. They also provide legal services, housing assistant, bus fare to appointments and referrals to Brigids hope, which is a program for women 35 and older who are formerly homeless or incarcerated that aims to reduce the number of women returning to the criminal justice system by providing resources that empower participants to lead safe and productive lives and thereby continuing the program's success rate of less than 10% recidivism.

Magnificat Houses

Tuesday-Saturday 11am-12pm

Loaves & Fishes is located just east of Minute Maid Park, at 2009 Congress Avenue (the corner of Congress and Chartres streets). The lunch line begins forming around 10:30 a.m. for service beginning at 11 a.m. There is no cost or requirement.

Martha's Kitchen

322 S. Jensen Dr, Houston, TX 77003

(713) 224-2522

Mon-Fri, 11:30am to 12:30pm

Martha's Kitchen is a mission activity under St. Martha Catholic Church. Hot lunches are served for free, no ID required.

Montrose Grace Place

2515 Waugh Dr, Houston, TX 77006

(832)-819-0528

Mon and Thurs, 6pm

Montrose Grace Place provides a safe, welcoming environment for vulnerable, homeless youth of all sexual orientations and gender identities, by providing nourishment, healthy relationships, and hope for the future. Must be between ages of 13-21. They also provide computer and Wi-Fi access, and access to additional services like obtaining identification, housing, job readiness, legal aid, and more. Additionally they provide long term needs of youth by providing a safe space to exist, affirming supportive adults, and long-term, stable relationships.

Metro Q-card reduced fare

1900 Main St Houston, TX 77002 | 713-635-4000

Metro Lift: Rides to people with disabilities who can’t access normal Metro bus stops. Provides wheelchair lift vans

1900 Main St Houston, TX 77002 | 713-635-4000

Customer service: 713-225-0119

Automated Computer System: 713-739-4690, press 2 for Spanish

Application process

1. Application (3 ways: online+physician certification form, PDF, or paper in

MetroRide Store) + doctor’s signature + letter from doctor

2. Schedule interview: Metro will mail a letter with instructions. Call Metro at 713-

225-0119 to make appointment (M-F 10AM-5PM)

3. Attend interview: Metro officials will ask about medical or mobility issues

4. Application approval/denial in 2-3 weeks

• 3 ways to book trip:

1. Reservation on phone: 713-225-6716

2. Automated computer system: 713-225-6716, press #1

3. Schedule trip, pay online

FREE PHONE SERVICE

TAG Mobile Provides free Lifeline Phone Service:*

Unlimited talk, unlimited text, 8.5 GB data

Apply here**

https://www.tagmobile.com/

*You must have your own phone. TAG Mobile does not

provide free phones within TX

**Need an email address to apply

Eligibility:

• Those with incomes that are at or below 135% of federal poverty level can be eligible

Alternative Eligibility Routes: If you are enrolled in any of the following programs:

• SNAP (supplemental nutrition assistance

program)

• Medicaid (includes CHIP)

• Federal Public Housing Assistance (FPHA)

• Supplemental Security Income (SSI)

• Veteran’s pension or survivor’s benefit programs

Houston Food Bank

535 Portwall St, Houston, TX 77029

(832)-369-9390

Lord of the Streets

Hours: Wed, Thu 9am – 11:30am

Address: 3401 Fannin

Phone #: 713-526-0311

ID required

Metro rail: Ensemble (Red line)

IMPACT Houston

Hours: Tue: 8:00 – 9:00 am

Address: 1704 Weber

ID required

Phone #: 713-864-5667

Emergency Aid Coalition

As of September 2020, clothing center operations are by appointment only on Mondays through Fridays. To schedule an appointment, call 713-343-3061.

Our Clothing Center provides clothing for men, women and children. Each individual and family member is eligible for up to 2 outfits, shoes (when available), toiletries and underwear. Our clothing options are limited, and sometimes we may not have certain items like men’s shoes or belts.

CLOTHING CENTER REQUIREMENTS:

1. Current photo ID

2. Birth certificates for children 18 or younger

3. May return every 2 months (must have an appointment)

4. Open 9:00 a.m. – 12:00 p.m.

Metro rail: Museum District Station

If you need assistance please dial 2-1-1 the Texas/United Way HELPLINE provides free information and referral assistance.

Houston Food Bank

535 Portwall St, Houston, TX 77029

(713) 223-3700

Houston Food Bank’s Community Assistance Program (CAP) is focused on raising awareness in the service area of available social services and provides application and technical assistance for state-funded social and health services.

CAP can also provide referrals to many of our partner organizations through the Referral Partner program.

Houston food bank helps gives application assistance with the following:

-Supplemental Nutrition Assistance Program (SNAP)

-Temporary Assistance for Needy Families (TANF) cash benefits

-Children’s Medicaid

-Children’s Health Insurance Program (CHIP)

-Women’s Health Program (Family Planning, Health screenings thru Medicaid Program)

-CHIP Perinatal Program